Terms & Conditions
This website you are viewing right now is
owned and operated by CIVON SDN BHD (489636-k).
By using or any purchase at our website, CIVON
SDN BHD you are acknowledged of reading and agreeing to the Terms &
Conditions CIVON SDN BHD reserves the right to change or update these Terms
without prior notice any of the detail of the product on the site, including
prices.
Payment & Charges
CIVON SDN BHD accepts payment via major credit cards
(Visa and MasterCard). CIVON SDN BHD has the right to amend prices found in
this website at any time available. Despite our dedication in maintaining
accurate and correct pricing in the website throughout the time, there may be
error(s) from time to time. Should there be such situations of error, you will
be notified via email before your ordered product(s) are delivered to you.
Fee of shipping are not included in the
product’s price. Shipping fees will be decided upon the size of the product and
your order in total cost. All sale items are excluded from other promotions and
coupon code. Unless otherwise stated.
Order will be accepted via email. As purchase
orders are made at www.civon.com.my, you will be receiving a confirmation email
of the order and the billing details once the payment is confirmed. Once the
payment of your order is credited to us, the product(s) will be delivered to
you. Terms and conditions of shipping/delivery applied.
International deliveries of goods from CIVON
SDN BHD may subject you to any import duties and/or taxes. CIVON SDN BHD holds
no responsibility for any charges that incurred from the custom/duties. Any
additional charges for customs clearance are considered beyond our control.
Information on custom and excise policy could be found at your local customs
office.
Order
Confirmation
Goods sold are not
refundable. There will be no exchange and/ or refund for all promotional, sale,
discounted including coupon used and limited launch item after the purchase is
made. When your purchase is completed, you will get an automatic order
confirmation to the email address that you’ve registered with our website
earlier. If there is no confirmation after a few minutes, please check in your
spam/junk folder. You should also be able to see your order under "my
site" when you are logged in. You could also check your order status there
and it will be updated regularly when we have shipped your order, and that is
also where your order will be searchable. Note that the confirmation email is
automated generated, should there be something missing in your order we will contact
you in a separate email.
Lost or Damaged
Goods
You understand and agree
that CIVON SDN BHD shall
not bear any direct or indirect damages done by any of the services that we
provided. All items purchased are at your own risk. Any damages caused by the
shipping is to be taken up by you with the shipping company. We shall not
assume any responsibility for lost packages.
Privacy
CIVON SDN BHD. operates the online store of www.civon.com.my
in Malaysia. CIVON SDN BHD respects any customers’ information and treated as
private and confidential that we will never share the obtained the details with
any exterior affiliations or individuals. We will only collect information
where it is necessary for us to do so and we will only collect information if
it is relevant to our dealings with you. By visiting this website, you are
accepting the practices described in this Privacy Notice.
When you create a CIVON account the personal
information we collect may include your:
Name
Email Address
Contact Number
Shipping Address
Disclosure of Personal Information
We will not share or sell your data to any other organizations
or third parties. Other than, CIVON SDN BHD will share the necessary
information to third parties due to any related to the delivery of products. We
may however use your contact information to send newsletters or any marketing
purpose from us.
CIVON SDN BHD reserves the right to modify
and change the Privacy Policy at any time.
Copyright
All content in this website is owned by or licensed to www.civon.com.my
(CIVON SDN BHD). Any other use of our website or contents, inclusive of copying
or keeping, other than for your own personal, noncommercial use is strictly
prohibited. Should there be found any kind of violation CIVON has the right to
take action against you without prior written permission.